Resumen
The article focuses on managing electronic interchange of business documents. Business-to-business electronic transactions and electronic document exchanges are growing rapidly. Such transactions may involve direct exchange of business documents using either Web-based or more structured electronic data interchange (EDT) transactions, or using an intermediary for handling all or part of the buying/selling transaction. Here, the term electronic business document interchange is used to include all business documents-structured or unstructured, transmitted over dialup networks or the Internet, including EDT, for business transactions with or without intermediaries. Many larger organizations have already committed significant resources to build the technological infrastructure, recruit and train personnel and modify business processes for implementing EDT. However, the relatively high cost of value-added network-based EDT has limited its use by many small businesses.