BIBCYT http://bibcyt.ucla.edu.ve/cgi-win/be_alex.exe?Ultimo&Nombrebd=BIBCYT UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno Poon, Pak-Lok afplpoon@inet.polyu.edu.hk P Principal Lau, Amy H. L. ahlau@business.hku.hk P Principal The Present B2c Implementation Framework. Vol: 49 pp. 96-103