Resumen
People Helping One Another Know Stuff (PHOAKS) is an experimental system that addresses this problem through a collaborative filtering approach. PHOAKS works by automatically recognizing, tallying, and redistributing recommendations of Web resources mined from Usenet news messages. PHOAKS consists of a general architecture for filtering information from electronic messages and a set of techniques for generating and managing dynamic Web-based interfaces. The PHOAKS system contains six months or more of recommendations and associated data for about 1,500 newsgroups. Thousands of new opinions about the Web resources are added weekly. PHOAKS architecture has been used to recognize and process Web resource recommendations and FAQ messages. The architecture consists of three main processes search, categorization and disposition.