A new architecture that can be used for offering an Internet telephony service to residential customers is introduced. The architecture addresses scalability and availability requirements of mass-market deployment of carrier-grade services and supports interconnection with SS7 for Internet telephony calls to the public switched telephone network. The architecture is based on the concept of a gateway decomposition that separates the media transformation function of today's H.323 gateways from the gateway control function of the gateways and centralizes the intelligence in a call agent. The media gateway control protocol is introduced as the protocol between the call agent that assumes the gateway control function and the gateway that provides just the media transformation function. Interworking between the architecture and the public switched telephone network, the session initiation protocol, and H.323 are also discussed.