Resumen
In this article, the author argues that to make information technology development processes configurable there must be some concept of modularity. It must be possible to select different subsets of the available modules and put them together in a coherent way. Work products cover the full range of project work including project management, business process design, organizational change, requirements, usability architecture, design, construction, and testing. The work product approach was first developed and used at International Business Machines Corp. by the Object-Oriented Technology Center, a group since disbanded, but whose mission from 1994-96 was to support internal projects. Modularity is a prerequisite for reuse as well as for configurability, and reuse has become an important further motivation. Work Product Descriptions are also an indexing mechanism into the intellectual capital that is increasingly an important resource in project work. The work product approach to configurable processes is an attempt to structure and manage the knowledge in a very complex domain, knowledge about how to do IT projects.