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Autor: =Cassell, Justine
2 registros cumplieron la condición especificada en la base de información BIBCYT. ()
Registro 1 de 2, Base de información BIBCYT
Publicación seriada
Referencias AnalíticasReferencias Analíticas
Autor: Cassell, Justine justine@media.mit.edu
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Título: EMBODIED CONVERSATIONAL INTERFACE AGENTS.
Páginas/Colación: pp. 70-78
Communications of the ACM Vol. 43, no. 4 April 2000
Información de existenciaInformación de existencia

Resumen
This article focuses on human-computer interface design based on the skills of human conversation

This article focuses on human-computer interface design based on the skills of human conversation. The metaphor of face-to-face conversation has been applied to human-computer interface design. Some of the features of human-human conversation being implemented in this new genre of embodied conversational agent. Embodied conversational agents also bring a new dimension to discussions about the relationship between emulation and simulation, as well as to the role of foundational principles in interface design. Embodied conversational agents represent a new slant on the argument about whether it is wise to anthropomorphize the interface. Researchers should be encouraged to develop embodied conversational agents to address the adequacy of their theories of human behavior when implementing effective interfaces. Properties of human conversation which had to be modeled for the systems are synchronization, function rather than behavior, multithreadedness and entrainment. Another factor motivating interface designers to develop embodied conversational agents is the increasing computational capacity in many objects and environments beyond the desktop computer, such as smart rooms and intelligent toys, in environments as diverse as military battlefields and children's museums.

Registro 2 de 2, Base de información BIBCYT
Publicación seriada
Referencias AnalíticasReferencias Analíticas
Autor: Cassell, Justine justine@media.mit.edu
Oprima aquí para enviar un correo electrónico a esta dirección ; Bickmorec, Timothy bickmore@media.mit.edu
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Título: External Manifestations of trust Worthiness in the Interface
Páginas/Colación: pp.50-56.; 28cm.; il.
Communications of the ACM Vol. 43, no. 12 December 2000
Información de existenciaInformación de existencia

Resumen
The article is about the kind of trust normally demonstrated in face-to-face human interaction, along with approaches to and benefits from having computer interfaces employ these same manifestations of trustworthiness. It argues that interaction rituals among humans, including greetings small talk, and conventional leave-takings along with their manifestations in speech and in embodied conversational behaviors, can lead users to judge the technology as more reliable, competent and knowledgeable, that is, to trust the technology more. Some degree of trust is required to engage in cooperative behavior. Conversation, in particular, requires cooperation and mutual trust to function smoothly. Trust may be established using the same myriad social cues people use in face-to-face conversation, including interaction rituals, such as small talk, to incrementally build evidence of the embodied conversational agents goodwill and credibility.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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