This article focuses on weather enterprise
resource planning (ERP) is able to provide the functionality that is required
by an organization or not. ERP implementation is more complex due to
cross-module integration, data standardization, adoption of the underlying
business model. Few organizational users understand the functionality of ERP
enough to appreciate the implications of adoption. Similarly, few ERP
consultants understand their clients' business processes sufficiently to
highlight all critical areas of mismatches. Misfits arose either from
company-specific, public sector-specific or country-specific requirements that
did not match the capabilities of the ERP package. Data misfits arise from
incompatibilities between organizational requirements and ERP package in terms
of data format or the relationships among entities as represented in the
underlying data model. Control misfits arise from missing validation procedures
or checking routines. Output misfits arise from incompatibilities between
organizational requirements and the ERP package in terms of the presentation
format and the information content of the output. The analysis of unanticipated
misfits in ERP does not dispute the trend in ERP adoption. Vendors need to
spend more time explaining the embedded data requirements and processes to the
organization. Organizations need to acquire more skills to ask and probe for
such details.