Resumen
In this article, the author emphasizes the importance of the way in which tools are used for the successful vitalization. Author says that the increasing vitalization of the work environment demands people to manage relationships, share resources and use diverse skills and knowledge to coordinate joint activities in entirely new ways. But yet employees complain that they are not motivated to use the technology. Collaborative technologies in virtual environments enable better face-to-face meetings. Geographically dispersed work groups can draw upon collaborative technologies to support rapid formation and continuing development of relationships, common goals, and communities of interest. Cultural differences increase the resolve to connect in virtual collaborations. The need to exchange knowledge and the task-focused design of many collaborative technologies creates an environment where people can deal with cultural differences to a much greater extent than expected, or perhaps in a way that is different from traditional venues. INSETS: Companies and Technologies; Lessons Learned; Guidelines.