A software development organization had problems capturing and reusing important knowledge. Software projects were committed to short-term goals and could neither find knowledge nor provide knowledge to others. The database-driven approach had failed entirely. Knowledge-sharing events between group members had proven to be a better way of sharing knowledge than the database, but the results of these events could never be packaged and reused for future projects. The company’s solution was to develop a needs-based approach that would deliver knowledge just in time.