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Publicación seriada
Referencias AnalíticasReferencias Analíticas
Autor: Ben-Menachem, Mordechai quality@acm.org
Oprima aquí para enviar un correo electrónico a esta dirección ; Gelbard, Roy gelbard@yahoo.com
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Título: Integrated IT management tool kit
Páginas/Colación: pp.96-102.; 28cm.; il.
Communications of the ACM Vol. 45, no. 4 Abril 2002
Información de existenciaInformación de existencia

Resumen
The article focuses on integrated information technology (IT) management tool kit. IT is a large and increasingly strategic part of the overall corporate budget. Chief financial officers and chief executive officers lose patience with their IT departments' inability to document and justify their expenses. To ensure the success of corporate IT efforts, quality financial reports and responsiveness to data and events have become keys to success. Reducing the total cost of ownership of IT assets is only one aspect of the way IT management's performance is measured. All managers need access to the portion of the budget capital costs, services, and staff time consumed by each component and service in the enterprise environment. Lacking this information, the organization risks leaking precious financial resources through assets with inordinately high life-cycle costs in ways that do not reflect corporate priorities. Well-organized, integrated tool systems can make significant headway toward tactical and strategic linkage, as well as toward long-term IT management goals. This linkage has far-reaching importance in relation to handling of trends and governing management direction and corporate thinking, particularly, concerning IT's contribution to overall organizational performance.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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