The article focuses on how online computer game designers and Internet service providers (ISPs) can design their games and networks to minimize the effect of latency on the gaming experience. The author describes the impact of delay reduction on the gaming experience. The impact of improvements to network performance is different depending on the game design. Gamers will perceive network performance as either a critical issue or an annoyance depending on the type of game such as a "first-person shooter" game or a "role-playing game."